Trusted Domains List

Problem reported by Valentin Ciocan - 1/16/2018 at 2:44 AM

Not A Problem

Hi,

When ever I try to add a new trusted domain, I can`t. I have to delete all of them and manually retype everyone otherwise it wouldn`t let me click Save. Same for trusted email addresses. Is anyone else having this issue?

Thanks!

SmarterMail Enterprise Edition

Version: 16.3.6579

5 Replies

Reply to Thread

Andrea Free Replied

1/16/2018 at 7:45 AM

Employee Post

Hi Valentin,

I'm not able to replicate that behavior in my test installation running SmarterMail 16.3.6579. The OK button on the modal window and the Save button on the Antispam page both work as expected -- with or without editing the Trusted Senders textboxes. Would you please try a minor upgrade to the latest version, 16.3.6585? If this doesn't resolve the trouble with the Save button, I'd encourage you to submit a Support Ticket for further review.

Andrea Free SmarterTools Inc. 877-357-6278 www.smartertools.com

Matt Petty Replied

1/16/2018 at 7:55 AM

Employee Post

Valentin, what browser and OS are you using? We can try replicating your scenario closer if we used the same browser.

Matt Petty Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com

Valentin Ciocan Replied

1/16/2018 at 9:51 AM

I`ve found the issue. One of the domains in the list had @ and that`s what was causing the issue. It created a weird loop.

Thank you for your support :)