Not able to change ticket list main title
Problem reported by Otto Keravuori - January 7, 2018 at 8:00 AM
Not A Problem
New layout makes sender name and email address as the "main title" in the lists. In our case and most of our customers cases, sender is not the main thing. We commonly make these tickets by ourselves.
So how is it possible to change the main title in the list to be the subject NOT the sender name and email.
Attached a highlighted capture of the list, where sender name and email is the biggest font

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Andrew Barker Replied
Employee Post
At this time, this is not possible. We have it listed for further discussion for a future version release. I'm going to mark this as "Not a Problem", since it is more of a feature request.

Andrew Barker
Software Developer
SmarterTools Inc.
(877) 357-6278

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