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Not possible to delete or change the default brand
Problem reported by Roeland Buisman - 12/22/2017 at 1:50 PM
Not A Problem
It is not possible to change or delete the DEFAULT brand. Therefore everytime a new ticket is created, it is needed to choose another brand (if the default brand was initially not the most used one) 
 
Maybe it is possible at least to be able to change the default brand for a new ticket? then it is solved also.

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Eric McCarthy Replied
12/28/2017 at 2:02 PM
Employee Post
Changing the default brand is not allowed because it could cause site wide problems. 
Eric McCarthy Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
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