shows as utf7
Problem reported by Joe Joe - December 19, 2017 at 9:14 AM
Resolved
Hello,
 
i try to set my txt encoding as utf8,
 
but when i try to send mail to un-existing domain or mailbox,
 
the Delivery Failure mail shows with scramble with non-english words with folowing:
 
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: 7bit
 
 
how can i change the setting ?
 
SmarterMail Enterprise Edition
Version: 16.3.6526
 
thanks
 

6 Replies

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1
Bump, same trouble, at version 15, it's utf8 and quote-printable, up to latest version 16, it's can't change to utf8
1
Von-Austin See Replied
Employee Post
Joe,
 
I've been able to replicate this same behavior and have written up a bug report for our SmarterMail team to review further. I would expect a fix for this to come in a future minor release.
Von See
Technical Support Supervisor
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
2
Hello,
 
I see few release version but this bug still "being fix" status ?
1
Von-Austin See Replied
Employee Post
Greetings,
 
Just to keep everyone up to date on the issue, we plan on releasing a fix on 1/18. This is a tentative date and may change depending on what we encounter during this next release cycle. 
Von See
Technical Support Supervisor
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
1
New version has been release but look like they forgot fix this bug :)
1
Derek Curtis Replied
Employee Post
This is verified fixed and will be in the next minor release. 
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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