After update chat icons have become small
Problem reported by Jeff Davidson - December 1, 2017 at 10:15 AM
Known
After the update last month all of the chat icons we use on multiple sites become noticeably smaller (about 35% smaller).  We use an image link for the icons and have changed to size but they all are resized tot his smaller size.  Any help would be greatly appreciated.
 
Thank you

1 Reply

Reply to Thread
0
Andrew Barker Replied
Employee Post
As part of one of our recent updates, the chat icons were changed to SVG based images. An unforeseen side effect of this was that in some scenarios, this resulted in the icons filling the entire page that they were embedded on. To fix this, we added some styling to limit the size of the chats. You can easily work around this by adding styling similar to the following to any page that contains the chat icon:
#stlivechat0 > a > img {
    width: unset;
}
Just replace "stlivechat0" with the name of the control you have embedded on the page. If you want a specific width, instead of the native width of the image you uploaded, replace "unset" with the width you want.
Andrew Barker
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

Reply to Thread