Hello,
it's very strange if we send an email with attachment when file name is ended by
parentheses, e.q. file named as "SmarterMail(Juan Lai).xlxs" . We can read the attachment by
click it directly once received. But if we forward this mail via SmarterMail 15.7 Web UI with
attachment to someone else, and then one blank space with be added automatically to
the file extension, (for example, if the extension is .xlsx, then it will become . xlsx or .x ls once
this mail was forwarded.) and then you can't open it under Web UI or mobile devices by
click the file, you need to save the file and remove the blank from file name first.
But if the one received this email under SmarterMail 16 Web UI, this blank space will be
removed automatically.
Anyone has the same issue?
rds
Juan Lai