Outgoing messages per hour
Problem reported by Damir Matešić - October 13, 2017 at 4:30 AM
Submitted
Hi, after sending 1000 messages SM rejects of sending additional e-mail messages (newsletter). I put on domain settings 0 under "Outgoing messages per hour" (unlimited). Something is wrong here.

11 Replies

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Ashkan Nasiri Replied
Did you use propagate to make your changes effective across all email account/mail domains?
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Damir Matešić Replied
I need to upgrade limits for one domain and this is a per domain setting. If I am right?
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Damir Matešić Replied
Hi SmarterMail support. Are there any news about this issue?
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Andrea Rogers Replied
Employee Post
Hi Damir,
 
Are you sending the emails out from a mailing list? If so, please be sure to check the Throttling card on that specific mailing list. Please let me know what you find.

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

www.smartertools.com

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Damir Matešić Replied
I am sendig this mailing list from umbraco web solution. After about 1000 messages i get rejected of sending more messages and the limits are set to "0"
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Damir Matešić Replied
Hi Andrea, did you have a chance to take a look at this problem?
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Damir Matešić Replied
Hi Andrea, are there any updates on this issue?
 
thnx
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Kyle Kerst Replied
Damir - if you log in as a domain administrator, navigate to the Mailing Lists settings area, and check the throttling card for this particular mailing list - you'll likely see the throttling limit that you're running into. If there are no throttling limits set here, you'll probably need to open a ticket with SM support.
Kyle Kerst Cameron Solutions LLC www.cameron-solutions.com
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Damir Matešić Replied
I am using https://www.newsletterstudio.org/ from umbraco to send mailing lists. Not integrated mailing lists from SM. So there is a problem with domain outgoing mail messages limits!
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Damir Matešić Replied
Kyle - i am not using mailing lists from SM. I am using umbraco https://www.newsletterstudio.org/ solution for mailing lists. I am using SM only as outgoing mail server with full auth username and password for outgoing messages.
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Damir Matešić Replied
On domain settings under Priority and Throttling i have set outgoing messages per hour to 100 000 and i am rejected from the mail server after about 1000 messages with the message Unable to read data from the transport connection: net_io_connectionclosed. at System.Net.Mail.SmtpClient.Send

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