Outgoing messages per hour

Problem reported by Damir Matešić - 10/13/2017 at 4:30 AM

Submitted

Hi, after sending 1000 messages SM rejects of sending additional e-mail messages (newsletter). I put on domain settings 0 under "Outgoing messages per hour" (unlimited). Something is wrong here.

11 Replies

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Ashkan Nasiri Replied

10/16/2017 at 12:24 AM

Did you use propagate to make your changes effective across all email account/mail domains?

Damir Matešić Replied

10/16/2017 at 12:53 AM

I need to upgrade limits for one domain and this is a per domain setting. If I am right?

Damir Matešić Replied

10/19/2017 at 5:48 AM

Hi SmarterMail support. Are there any news about this issue?

Andrea Free Replied

10/19/2017 at 4:53 PM

Employee Post

Hi Damir,

Are you sending the emails out from a mailing list? If so, please be sure to check the Throttling card on that specific mailing list. Please let me know what you find.

Andrea Free SmarterTools Inc. 877-357-6278 www.smartertools.com

Damir Matešić Replied

10/19/2017 at 11:56 PM

I am sendig this mailing list from umbraco web solution. After about 1000 messages i get rejected of sending more messages and the limits are set to "0"

Damir Matešić Replied

10/26/2017 at 2:04 PM

Hi Andrea, did you have a chance to take a look at this problem?

Damir Matešić Replied

10/30/2017 at 12:42 PM

Hi Andrea, are there any updates on this issue?

thnx

Kyle Kerst Replied

10/30/2017 at 1:05 PM

Damir - if you log in as a domain administrator, navigate to the Mailing Lists settings area, and check the throttling card for this particular mailing list - you'll likely see the throttling limit that you're running into. If there are no throttling limits set here, you'll probably need to open a ticket with SM support.

Kyle Kerst Cameron Solutions LLC www.cameron-solutions.com

Damir Matešić Replied

11/6/2017 at 2:56 PM

I am using https://www.newsletterstudio.org/ from umbraco to send mailing lists. Not integrated mailing lists from SM. So there is a problem with domain outgoing mail messages limits!

Damir Matešić Replied

11/6/2017 at 3:13 PM

Kyle - i am not using mailing lists from SM. I am using umbraco https://www.newsletterstudio.org/ solution for mailing lists. I am using SM only as outgoing mail server with full auth username and password for outgoing messages.

Damir Matešić Replied

11/6/2017 at 3:15 PM

On domain settings under Priority and Throttling i have set outgoing messages per hour to 100 000 and i am rejected from the mail server after about 1000 messages with the message Unable to read data from the transport connection: net_io_connectionclosed. at System.Net.Mail.SmtpClient.Send

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