I can't access the Administrator Panel
Question asked by katherine shaw - September 26, 2017 at 7:03 PM
Answered
After some referrals, i decided to test smartermail on my Amazon Ec2. 
I installed the SmarterMail successfully, but i cant seem to access the Administrator Panel. All i get on the web page is "HTTP Error 404. The requested resource is not found."
 
Please, I need some help. 

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Hi Katherine, Did you follow the instructions on how to set up SmarterMail as an IIS site? Which version of IIS are you using?
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Office: 703.988.3606

Authorized Reseller of SmarterTools Products
Authorized Reseller of Message Sniffer
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Katherine, I responded back to your PM. Just wanted to let you know in case you were not alerted :)
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Office: 703.988.3606

Authorized Reseller of SmarterTools Products
Authorized Reseller of Message Sniffer
0
I was able to get the issue fixed for Kathrine. I wanted to post the fix here. There were 2 things that were incorrect...
 
1.) Wrong IP bound in the SM IIS site.
 
2.) No authentication method enabled for the SM IIS site. I enabled Anonymous authentication. That fixed it.
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Office: 703.988.3606

Authorized Reseller of SmarterTools Products
Authorized Reseller of Message Sniffer

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