No Attachments / SM 16 Mac Outlook 2016
Problem reported by Nicolas Le Merle - 9/19/2017 at 4:03 AM
After upgrading to SmarterMail 16.3.6467 I have been getting complaints that users cannot see any attachments on their emails. This applies to images in the email  body and attachments. In the inbox list you can see the attachment icon but when you open the mail, there are no attachments to view.
The issue only seems to be happening on Outlook for Mac using EWS.
Few questions:
1. Is anyone else having this issue ?
2. Is it safe to rollback?
3. Can we all please get a 95% discount on the next upgrade protection because I am not understanding what I have been paying for recently with all these headaches SM16 is causing me :(

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Lina Vecchio Replied
We are having the exact same problem banging our head trying all different options.
On top of that smartertools support doesnt even respond.
We should of stayed on v15
Larry Duran Replied
Employee Post
This was something fixed in version 16.3.6474.  If you do an update you should be able to work with attachments with Mac Outlook using EWS.  Thanks.
Larry Duran Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com

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