Transmit security critical data for a ticket
Question asked by Matthias Maass - 9/5/2017 at 5:01 AM
I am looking for the possibility that a user may transmit security critical data for a ticket, e.g. directly on the portal itself, without these also being sent by e-mail when an employee responds. Does this already exist in SmarterTrack? If so, how do I use this?

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