SM 16 logs or timestamps on chat
Question asked by Matthew Shepard - 8/9/2017 at 10:45 AM
We would like to try to get a feeling about what times of the day the chat feature is being used. Is there any logs that I can look at that will tell events of chat sessions being created?

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Employee Replied
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Hi Matthew.  You can see chat logs in Manage >> Troubleshooting >> View Logs.  Look at the XMPP logs.  Those will contain time stamps.
Matthew Shepard Replied
Awesome Possume. Thanks.

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