Bring back preview when selecting multiple emails

Hey all,

Some setting must have changed when we upgraded to SM16.1 from 15.1 as now when I select multiple emails, it just says "you have X items selected" rather than previewing the last email selected. I get probably 300-400 emails per day which need to be quickly glanced over before deletion and selecting each manually and deleting one by one is really painful. Is there a place I can change this setting to preview the latest selected like in SM15?

Edhy Rijo Replied

10/18/2017 at 7:22 AM

Hi SM Team,

I totally agree with Jonathan.

I received a lot of spam messages and in SM15 was really easy to preview the last selected email, now it is a real inconvenience to keep to have to preview emails and then go back to multi-select them to mark them as spam.

Please allow previewing emails while they are being selected.

Thanks!

Paul Blank Replied

10/18/2017 at 8:22 AM

When things that used to work well in previous versions have been completely changed and/or do now not function properly, it is literally shocking (gives me an actual headache!) to read about all these issues, with a version that's supposed to be not only production-ready, but a step up.

Employee Replied

10/18/2017 at 10:07 AM

Employee Post

Hi Jonathan,

At this time, there's not a setting available to switch this behavior. This functionality was changed with the release of SmarterMail 16.x. That said, I'll go ahead and change this thread from a Question to a Proposed Idea, and I'll forward this request to the development team for their consideration. I agree with the convenience of previewing the selected message when clicked.

Thanks,

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