SM16 Login logs
Problem reported by Nicolas Nicolas - July 17, 2017 at 4:14 AM
The SM16 doesn't record the login logs.
In logs setting the Administrative is set to record the detailed logs,but it didn't record anything about user logins.
Does the SM16 support it ?

5 Replies

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Nicolas Nicolas Replied
Still no reply?!
Nicolas Nicolas Replied
7 days passed,still there is no answer!!!
Andrea Rogers Replied
Employee Post
Hi Nicolas,
What version of SmarterMail are you running? In SmarterMail 16.1.6425, I am able to find user login attempts in the detailed Administrative logging. 

Andrea Rogers
Customer Operations Manager
SmarterTools Inc.

Nicolas Nicolas Replied
Its 16.0.6
I will check it after update
Ionel Aurelian Rau Replied
I too am on SM Version 16.1.6418 and it appears that not all logins appear in the logs - for example impersonation logins are missing altogether (but used to appear before we updated to this version). We did not yet get the chance to update to the latest version, but will come back with feedback as soon as we do update.

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