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SM16 Login logs
Problem reported by Nicolas Nicolas - July 17, 2017 at 4:14 AM
Submitted
 
The SM16 doesn't record the login logs.
In logs setting the Administrative is set to record the detailed logs,but it didn't record anything about user logins.
Does the SM16 support it ?
 
 

5 Replies

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Nicolas Nicolas Replied
July 19, 2017 at 8:56 PM
Still no reply?!
0
Nicolas Nicolas Replied
July 23, 2017 at 9:07 PM
7 days passed,still there is no answer!!!
1
Andrea Rogers Replied
August 7, 2017 at 3:04 PM
Employee Post
Hi Nicolas,
 
What version of SmarterMail are you running? In SmarterMail 16.1.6425, I am able to find user login attempts in the detailed Administrative logging. 

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Nicolas Nicolas Replied
August 12, 2017 at 7:44 AM
Its 16.0.6
I will check it after update
thanks
0
Ionel Aurelian Rau Replied
August 13, 2017 at 11:50 PM
I too am on SM Version 16.1.6418 and it appears that not all logins appear in the logs - for example impersonation logins are missing altogether (but used to appear before we updated to this version). We did not yet get the chance to update to the latest version, but will come back with feedback as soon as we do update.
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