So if we, and by "we" .. I mean SmaterTools too, have different brands (i.e. SmarterMail, SmarterTrack) ....  why or how can one limit the "search" on the knowledge base to a specific brand.   What am I missing??

 

In other words, if I want to search for LDAP or ActiveDirectory interface for SmarterTrack in KB,  I end up seeing things for SmtartMail.    For our own SMTrak, I want the users.. to be able to search only on the specific brands /products that they are using.