Hyperlinks containing brackets ("(", ")", "[", "]") are cut and wrongly displayed in chat
Problem reported by Radu Pirvu - July 19, 2016 at 1:06 AM
Being Fixed
Whenever a hyperlink containing brackets in its displaying text is pasted on chat, SmarterTrack does not recognize its full length, suddenly stops when first bracket is shown so the hyperlink gets ruined. The workaround is to paste the link, manually select the whole text, go to hyperlink section, paste there as well the link, and close the section. It takes significant additional time. 
 
e.g.
Hyperlink shoud be:
http://www.bullguard.com/support/product-guides/bullguard-desktop-protection-guides/firewall/application-rules-(guide).aspx
 
Actually displayed:
http://www.bullguard.com/support/product-guides/bullguard-desktop-protection-guides/firewall/application-rules-(guide).aspx
 
 

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Rod Lasky Replied
Employee Post
Hi Radu.  I've replicated this behavior locally, and I'll be sending this to our developers to be fixed.  Thanks!
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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