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An issue that I have with SmarterTrack is with my development environment. When I migrate a copy of our production in to development before and upgrade or to do some work, I have to go through the process of deleting every single Agent so that the license doesn't complain about it be invalid. This is a pain to do.
I wish there would some way to mark that installation as development so that it would have limited functionality (so no one uses it for evil) but allows me to emulate our production environment so that I can test upgrades and changes as needed - all while not violating our license.