Adding new contact from an email not working anymore in SM15

Problem reported by Martino Decarolis - 5/20/2016 at 6:12 AM

Resolved

Hello

The option to add an email address to the contacts seems to be broken in SM15:

Using the link "Add/Edit Contact" from the header of a message from an email address that is not yet stored in the contacts doesn't automatically complete the display name and email address fields anymore.

The function let you edit existing contacts though.

Martino

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Employee Replied

5/24/2016 at 4:33 PM

Employee Post

Thanks for reporting this. It has been fixed and will be released in the next minor.

ScottF Replied

12/8/2016 at 1:42 PM

This seems to be broken again SmarterMail does not automatically complete the display name and email address fields per the Help.

SmarterMail Enterprise Edition

Version 15.4.6151

Thanks.

Employee Replied

12/8/2016 at 2:22 PM

Employee Post

Hi Scott. I have a fix for this issue. Please uninstall your current version of SmarterMail 15, and then download and install this version.

Frank Roberts Replied

1/16/2017 at 7:31 AM

I am running v15.4 and having the same issue.

When trying to add a contact from the email within SmarterMail interface, I get error.

Oops!

There was an issue that caused this page to malfunction.

Administrators

This error has been logged and can be found in the View Logs page as well as in the file system. If you have questions, please refer to the

ERROR LOG FILE

I cannot add because cannot have links in my reply

Employee Replied

1/16/2017 at 9:51 AM

Employee Post

Frank, this issue was fixed in our latest release on Friday, SmarterMail 15.5.

Frank Roberts Replied

1/16/2017 at 9:58 AM

Thanks Rod. We will install the minor.

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