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System Administrator duplicate entry smartermail 15
Problem reported by Binesh Shammunni - 4/12/2016 at 3:46 AM
Known
Hello,
 
In my server constantly password brute force attack smatermail default admin  account.
Therefore I decide change user name ie admin  to  smart_admin.  When I was change login detail and save the changes in Settings --> system Administrator  get two system administrator name display with primary administrator rights, how to remove one entries

FYI -  mailConfig.xml file do not have duplicate entries,  Only GUI display two entries
If edit user name to change some other name get duplicate entries
 
Ref  http://portal.smartertools.com/kb/a2739/reset-administrator-username-and-password.aspx?KBSearchID=686504
 
Seems to be SM version 15 bug
 
Thanks
Binesh

6 Replies

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0
Matt Petty Replied
Employee Post
I am seeing this behavior as well. Thanks for reporting it.
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Matt Petty Replied
Employee Post
I am also not able to delete these entries either and interestingly they aren't just visual because I was able to log in with them. Will definitely get this fixed, thanks again!
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Binesh Shammunni Replied
Do you have any temporary solution for that issue ? the issue will not integrate with plesk panel due to duplicate entries

Thanks
Binesh
0
Matt Petty Replied
Employee Post
You should be able to fix it by modifying and deleting those entries from the systemAdmins.xml file.
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Binesh Shammunni Replied
No information found on systemAdmins.xml file. Please have a look at the coding

<?xml version="1.0" encoding="utf-8"?>
<SystemAdmins />

Thanks
Binesh
0
Binesh Shammunni Replied
Do you fix the issue on version 15.0.5949 ? Please confirm so that I can install latest one

Thanks
Binesh

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