Tabs are messed up today
Problem reported by kevind - 3/3/2016 at 8:28 AM
Resolved
Not sure if this is the right place to post or not, but today all the forum tabs seem to be messed up. Examples:
  • When you click Unread tab, you still see read messages (and the Recent tab still looks like it's selected).
  • Clicking Votes doesn't show the threads with the highest number of votes.

9 Replies

Reply to Thread
0
Employee Replied
Employee Post
Hello Kevin, I am not personally experiencing these problems. Can you first verify that when you click a tab the url changes to include a ?sortby=#. If this is changing as intended try clearing your cache or testing in another browser and see if the problem persists.
2
kevind Replied
Tried in a different browser and it did the same thing.
  1. Not signed in.
  2. Started here: https://portal.smartertools.com/community/
  3. Clicked on SmarterMail, then Votes tab and it went to this URL:
    https://portal.smartertools.com/community/search.aspx?sortBy=1&tagID=3
  4. It showed me the SmarterMail threads, but didn't change the order.
Something just changed in the last day or two.
0
kevind Replied
Looks like URLs are messed up too -- when I edit the above Reply the whole URL for #3 is underlined. When it displays, only the part of the URL is underlined.
0
Employee Replied
Employee Post
Hello Kevin, not being signed in is what is doing it from what I can see. We will look into it.
0
kevind Replied
Matthew, note that it doesn't matter if you're signed in or not. I just tried to simplify so it could be duplicated.
0
Employee Replied
Employee Post
Hm, I can only reproduce it when logged out. I am looking into it though and hopefully will have a fix soon.
1
Employee Replied
Employee Post
Hello Kevin,
 
I found the issue causing this and it will be fixed either by the end of today or tomorrow. Thank you for the report.
 
Regards,
 
 
0
kevind Replied
FWIW, still broken for me.
0
kevind Replied
Now fixed. Thanks.

Reply to Thread