Create User Bug - SmarterTools

Hello,

some days ago i upgraded my Smartermal from version 12 to 14.3.5752.

Today i tried to create a new user.

The User was created, the userxml seems to be ok, but in the web gui is an error:

The password and the name are empty. The user is not able to log in.

Can you help me?

Thank you!

Walter

Bruce Barnes Replied

1/12/2016 at 8:04 AM

Do you have tour error and admin logs enabled, and set to detailed?

Have you checked the error and admin logs?

Bruce Barnes ChicagoNetTech Inc brucecnt@comcast.net Phonr: (773) 491-9019 Phone: (224) 444-0169 E-Mail and DNS Security Specialist Network Security Specialist Customer Service Portal: https://portal.chicagonettech.com Website: https://www.ChicagoNetTech.com Security Blog: http://networkbastion.blogspot.com/ Web and E-Mail Hosting, E-Mail Security and Consulting

Walter Seitz Replied

1/12/2016 at 1:08 PM

admin log:
21:05:02 [192.168.101.215][ugw2p3][Domain : xxx.xx] Setting Added by [admin@xxx.xx (Domain Admin)] : Setting Name: User
[Item: ws]

error log: no related entry

Walter Seitz Replied

1/12/2016 at 1:13 PM

some additional infos:

If I edit this user and press the button save the Message "a password is needed" ist shown.

I can click the button active sync, this is saved and shown. the button domain-admin is ignored.

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