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how to change IP address

Question asked by Matthew Clements - 11/4/2015 at 9:05 AM

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I have moved my VM that hosts SM 7

I now have a new internal IP, but the smtp and pop services wont start with the following error:

15:21:05 System.Net.Sockets.SocketException: The requested address is not valid in its context
   at System.Net.Sockets.Socket.DoBind(EndPoint endPointSnapshot, SocketAddress socketAddress)
   at System.Net.Sockets.Socket.Bind(EndPoint localEP)
   at TcpServerLib.Pooled.PooledTcpServer.#KVb(IPEndPoint

I am pulling my hair out trying to locate where in v7.x you can update the ip address

please help

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Bruce Barnes Replied

11/4/2015 at 10:13 AM

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Edit the DOMAIN

Bruce Barnes

ChicagoNetTech Inc

brucecnt@comcast.net

Phonr: (773) 491-9019

Phone: (224) 444-0169

E-Mail and DNS Security Specialist

Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com

Website: https://www.ChicagoNetTech.com

Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting

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Andrea Rogers Replied

11/6/2015 at 8:29 AM

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To expand on this a bit further.. Log in as the System Administrator and click the Manage menu icon. Click All Domains and edit the Domain you wish. You'll find the IP address field on the first tab, Options. The IP addresses shown are pulled directly from the server and you can choose the one to associate with your domain.

Andrea Rogers
Customer Operations Manager
SmarterTools Inc.
877-357-6278
www.smartertools.com

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Virendra Replied

6/13/2019 at 8:57 PM

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is there a way to bulkupdate/change IP for all domains on smartermail ?

Virendra

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Kyle Kerst Replied

6/14/2019 at 9:39 AM

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Hello Virendra, unfortunately I don't believe there is an option to do this across all domains on version 7. I believe this might be available in our later releases though - have you considered an upgrade?

Lastly, you may also need to adjust the Outbound IPv4 Address under Settings>Protocols and Settings>Bindings>IP Addresses. Be sure to update your A, PTR, MX, and related DNS records to account for the new public IP address as well to avoid your outbound emails being filtered for spam reasons.

Kyle Kerst

Technical Support Specialist

SmarterTools Inc.

(877) 357-6278

www.smartertools.com

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