contact phone click call not working droid

Problem reported by digital.iway - 10/23/2015 at 12:25 PM

Submitted

when using the mobile interface with IOS the click to call works fine from a contact record. I tested with a DROID Samsung S4 and a DROID samsung tablet, the phone number is not clickable in both.

Also when using an ipad I prefer the NON MOBILE web interface, but the click to call does not work in NON MOBILE.

This seems like a bug to me, but I would like to know any work a rounds that anyone can recommend?

I think that responsive design might be something to consider instead of two interfaces.

I am using 14.3.5752

3 Replies

Reply to Thread

Matt Petty Replied

10/23/2015 at 12:46 PM

Employee Post

As far as a work around goes you could try using an app called CardDAV Sync on Android to bring your contacts into your phone.

Your suggestion about a new design, you'll probably be very happy with what we have in store with 15, we will announce more later.

Matt Petty Senior Software Developer SmarterTools Inc. www.smartertools.com

digital.iway Replied

10/23/2015 at 1:48 PM

Thank Matt,

If contacts are shared to me with full control can I sync them using that app you mentioned?

I am looking forward to 15 you got me curious.

Matt Petty Replied

10/23/2015 at 2:23 PM

Employee Post

Didn't think about that, I'm actually not sure if it will. Would be worth trying the app is free.
The app name, "CardDAV-Sync free". I worked in my tests that I do but I have not tried it with shared contacts.

Matt Petty Senior Software Developer SmarterTools Inc. www.smartertools.com

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