There were some changes in regard to Advanced Searching that made it function as an 'AND' instead of an 'OR' search. So if you search for Test and you have a Ticket with Test in it then it will find that ticket. If you Search for 'Test Something' and you dont have a ticket with BOTH 'Test' AND 'Something' in it then you will not see a result. This was changed by design so that Advanced Search will return more relevant search results which also allows us to enable sorting on the grid after an advanced search. Unfortunately, with these changes there was a side effect to the 'quick search bar.' that has caused it to not return results on some systems. We are fixing this now and will be releasing a minor update soon.
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