Folder Auto-Cleanup
Problem reported by Thomas Nielsen - 9/28/2015 at 4:47 AM
Submitted
Hi
 
I am trying to create a Folder Auto-Cleanup rules to delete all messages in Deleted item older than 60 days.
When I save the rule nothing happens. I am doing this only on my test domain to check out this feature. I have tried to lower the threshold to just 3 days. I know at least two of the mails I have in my account on my testdomain are delete more than 3 days ago.
 
Is it because the rule does not run immediately or how can this be?
 
I am running: SmarterMail Enterprise Edition version 13.1.5451
 

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kevind Replied
Thomas, the cleanup process does not run immediately, but usually within 24 hours.
 
Also, the auto cleanup for Deleted Items does not work as most people would expect. It purges based on message date, not 30 days after it's deleted. So lowering the threshold to 3 days isn't necessary -- just delete a message from 2 months ago.
 
Go here and vote up this thread to get it fixed:
 
Kevin
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Thomas Nielsen Replied
Okay Kevin

That was not what I was expecting at all. It would make more sense if I could make the rule based on deleted date instead of the date the mail was received.

One of my developers was trying to make a cleanup job himself using the API for Smartermail, but was not able to finde any delete date field. Are there no record on system of when a mail is deleted at all?
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kevind Replied
Yes, it's not what anyone expects. I don't think there's a way to do it in the API, but fortunately, ST added it to their list.

So if you haven't already done so, click the link above and vote for the thread so we get a quick fix.

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