Error font in Calendar

Problem reported by Hồ Ngọc Hải - 9/24/2015 at 9:22 PM

Resolved

Hello,

I use Calendar to send user in domain. When a user in domain names received mail is corrupted font. I have searched but not identified as the cause.

This is my error font:

http://prntscr.com/8k74je

8 Replies

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Matt Petty Replied

9/25/2015 at 8:04 AM

Employee Post

Is this on the web interface or syncing with a protocol to a program?

Matt Petty Senior Software Developer SmarterTools Inc. www.smartertools.com

Hồ Ngọc Hải Replied

9/25/2015 at 9:11 PM

Hello,

I used the web interface and outlook was also similar.

This is error of me when I use web interface send message user in domain.

http://prntscr.com/8kkb02

Can you help me!

Employee Replied

9/29/2015 at 7:34 AM

Employee Post

As a system admin, go to Settings | Activation and click on SmarterMail Self Diagnostic. At a minimum, please provide the SmarterMail Version and all of the System Locale Systems. If you can take a screenshot of the popup window would be help too.

Hồ Ngọc Hải Replied

9/30/2015 at 12:39 AM

Currently I am using smartermail enterprise 13.3 and here are my locale settings of me:

http://prntscr.com/8m35du

I use Vietnamese

Hồ Ngọc Hải Replied

10/9/2015 at 2:34 AM

hello ?

Hồ Ngọc Hải Replied

10/12/2015 at 2:26 AM

Hello ?

Employee Replied

10/27/2015 at 2:00 PM

Employee Post

Hồ Ngọc Hải, I was able to replicate the issue of creating a meeting request in the web interface and the attendee message having corrupted characters. This has been fixed and will be available in the next minor release of SM 14. If you would like a custom build of either SM 14 or SM 13, please contact sales@smartertools.com and please specify the version.

Hồ Ngọc Hải Replied

11/14/2015 at 6:33 AM

Thank You, Robert Emmet

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