New Outlook 2016
Question asked by Sérgio Rocha - September 2, 2015 at 1:19 PM
Answered
Hi,
 
Anyone has tested the new Outlook 2016 for Windows? I would like to know if will support EWS or if sill only supporting Active Sync.
 
Thanks,
 
Sérgio

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0
Bruce Barnes Replied
 There are some major changes to Outlook 2016:

Office 2016 cannot coexist with Office 2013 - all earlier versions of Office must be removed prior to installation of Office 2016.
  • Office 2016 works ONLY with Exchange Server 2010 and above
  • You need to use auto account setup to add exchange to a profile, you can't use the manual configure option.
  • Office 2016 checks the connection settings every time it is started and at least every hour thereafter.  If an account has been moved to another server, it is supposed to automatically update and re-configure the account settings to access the new account. 
  • The MAPI-HTTP protocol has replaced the RPC-based sync.
  • FOREGROUND NETWORK CALLS have been eliminated to ensure that "Outlook stays responsive" on unreliable networks.
  • Outlook now supports multi-factor authentication through direct support of Active Directory Authentication Library (ADAL).
  • Supports POP, but only MANUALLY.  POP accounts CANNOT be setup to auto-check for new messages.
  
 
 
Bruce Barnes
ChicagoNetTech Inc
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Phone: (224) 444-0169

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0
Thanks Bruce!
 
Microsoft is killing outlook, doesn't sound bad, it opens a new market.
 
But regarding the SM integration, no EWS or this MAPI-HTTP is the EWS? And about Active Sync and IMAP?
Looks that outlook will be a Exchange only product.
 
Sergio
1
These changes, along with the draconian changes being made to Microsoft's operating systems, are only serving to further the point that Microsoft wants to be the only provider: and they want all content to be stored in their cloud.

Sorry, but, for a variety of reasons, I don't trust "the cloud."
 
Microsoft's actions, and apparent plans, run completely against some of the new security issues which are coming to the forefront.  To name just a few:
  • the most recent updates to the HIPAA portion of HITECH, which now mandates that the medical provider know WHERE the data is AT ALL TIMES and that the data is stored ONLY within the United States;
  • the fact that while a cloud service might tout their services as "ultra secure," all it takes is a single disgruntled employee, or a single lapse of security on the part of a poorly trained employee, to make millions of records vulnerable;
  • the fact that a single click on a compromised e-mail, not caught by spam and/or anti-virus filtering, can compromise an entire network, company, government, or even a country;
 
These issues are,even with what are, in my opinion, minor deficiencies, what make SmarterMail such a powerful product.

No product is ever going to be 100% to everyone's liking.  There will always be someone who finds fault, or has criticism, about software - no matter how well written, no matter how compatible.  

When properly configured: having been installed in a properly secured environment; on a fully patched server; running proper security practices; and with proper instruction and training having been provided to both the SmarterMail admins who have access to the physical server on which SmarterMail is installed, whether in person or via RDP; or who have administrative level access within SmarterMail; along with proper physical security; and proper configuration and training of the end users; SmarterMail is extremely secure and powerful.

The latest version of SmarterMail 14.2.5711 brings support for FIPS 140-2 which is indicative of future security enhancements to the product.

Remember: e-mail and web hosting are not plug-and-play.  The services must be continuously monitored by us, the providers as we fend off new threats and deal with the concerns raised by our customers and other product vendors.
Bruce Barnes
ChicagoNetTech Inc
brucecnt@comcast.net

Phonr: (773) 491-9019
Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting
0
Matt Petty Replied
Employee Post
Wait it still supports IMAP right? You mentioned POP.
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
As far as I can see Outlook 2016 has problems with SmarterMail IMAP. The behavior of deleting a message by moving it in the Deleting Items folder is broken. The message is copied in Deleted Items, but it's not removed from the source folder. There is a thread about this problem at:
 
answers.microsoft.com/en-us/office/forum/office_2016-outlook/cannot-delete-imap-messages-in-outlook-2016/c2886bc1-a79a-4eec-a8ed-bbd8d713d64a?page=1&auth=1&lc=1033
 
I'm not saying that all people with this problem are using a SmarterMail server, but this is my case.
0
Bruce Barnes Replied
Microsoft's tech group has, for all practical purposes, determined that this is a problem with the IMAP protocol in Office 2016 and they are working with both the development team for Office 2016 and the Microsoft MX server development group to track down the issue.
 
They have at least one external IMAP account they are using, not native to one of their servers, for testing purposes.
 
This does not appear to be a SmarterMail issue, but an issue with how Office 2016 handles IMAP in general.
Bruce Barnes
ChicagoNetTech Inc
brucecnt@comcast.net

Phonr: (773) 491-9019
Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting
1
Hi, thanks for your reply. Good to know this is being worked on.
1
Rod Lasky Replied
Employee Post
Alberto.  Here is a page that describes a setting change required to delete IMAP messages in Outlook 2016. 
 
http://answers.microsoft.com/en-us/office/forum/office_2016_preview-outlook/imap-inbox-problem-outlook-2016/e533b968-3d05-426d-b04f-e11126707b3b
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
1
Hi, thanks for the link. However, if you look at the thread I posted, you can see that option was already discussed. It is not a fix, it's a way to switch between then two different delete methods supported by Outlook. Messages are marked for deletion and then permanently purged, but not moved to Deleted Items. It's kind of a workaround while waiting for the fix.
1
Reto Aeberli Replied
Hi Rod,
 
According to the Microsoft forum [1] the user shinsenai is in contact with ST and ST is working on a fix. It looks like SM is not RFC compliant.
 
Can you confirm that ST is working on this and perhaps when we can expect a real fix.
 
Best Regards,
Reto
 
[1] answers.microsoft.com/en-us/office/forum/office_2016-outlook/cannot-delete-imap-messages-in-outlook-2016/c2886bc1-a79a-4eec-a8ed-bbd8d713d64a?page=5
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Troy Bryan Replied
Yes - I am very much interested in knowing if a fix is underway for this issue as well.
0
Troy Bryan Replied
Please see this thread for Microsofts comments - answers.microsoft.com/en-us/office/forum/office_2016-outlook/cannot-delete-imap-messages-in-outlook-2016/c2886bc1-a79a-4eec-a8ed-bbd8d713d64a?page=
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Gary Pacitti Replied
Me to as would prefer not to have to deal with the inevitable support from early MS Office Updaters/Adopters, who can't get this to work
3
Robert Emmett Replied
Employee Post
SmarterTools has a fix available that fixes the IMAP RFC compliancy issue and the problem with Outlook 2016. Please contact sales@smartertools.com if you would like a custom build.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Sérgio Rocha Replied
Should be release on next update, right ?
0
Robert Emmett Replied
Employee Post
Yes, this fix will be included in the next minor release.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Jeff Knapp Replied
Will there be an update to SM13 to cover this too? Or do we have to go up to 14. (Why we're still on 13 is a discussion for another time.)
0
Mark Martens Replied
I did not see a direct answer to your question...did anyone confirm that the EWS or EAS works or does not work with O2016? Sorry if it was alluded to, but I missed it.
Mark Martens - MBA, CISSP, PMP, ITIL
1
CharlesWorks Replied
I have an account on our SmarterMail server that, using Outlook 2016, cannot authenticate to set up the account using IMAP. Noting the server logs, I see that the login entries are different than other entries into the same account (the user's iPad is working okay still so we know the credentials are correct).
 
Is there something in Outlook 2016 or in SmarterMail (or both) that needs to be set?
 
 
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0
So it works with the Exchange version only? I have customers using Office 2016 and having issues with SmarterMail Professional. Will they be making the Professional version compatible with Office 2016?
0
W. Troy Leaver Replied
Is this fix already in SM15?

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