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Task Reporting
Question asked by Riddheh Bhandari - 8/18/2015 at 2:57 AM
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Hi all,
 
We are currently using Smarter Track 10.5. We are evaluating Task feature of the system and reporting the same, but we do not see any reporting for task not even in Custom Reports. 
 
Is there any way I could fetch report of task assignment and current status of Agent wise ?
 
Thanks in advance,
 
Regards,

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Billhighway IT Replied
12/16/2016 at 9:31 AM
Any update to this question?  Did you ever find canned reporting for the Task feature?
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