Any idea when this item will be added?  It's a great idea that was proposed 30 months ago.  

After discussing this feature we have decided not to implement this at this time.

Why am I not surprised.

I seriously need to find a new Mail Server program or just bite the bullet and switch to 365.   I have been loyal and given SmarterTools the benefit of the doubt long enough.  The lack of interest in adding seemingly simple features that add a significant (user requested) value is getting really old.  Bugs in every new release.  Haven't even gone to 16 yet.  Showed my users and customers the UI and they said no way.  Now we have 17 coming with more features I don't need (yes I know, someone may, but I bet if you asked your users you would find out most don't want or need these new nice to haves) and there are still bugs in 16 from what I hear.  No thanks!

 

Matthew Leyda / Tim DeMeza, I would like to provide a little more explanation behind the reason why this particular idea was declined at this time.  We have millions of end-user customers that use SmarterMail.  The general user does not understand what a Spam Weight score means and could potentially confuse them thus burdening domain and system admins with questions.  This information is already provided in the Header and Raw views of the content for those users that truly want or need to know the spam scores.  Additionally, the anti-spam settings can be configured to prefix any potential spam message with LOW, MEDIUM, or HIGH, which is more indicative of the spam level for most users.

 

We value the ideas and suggestions of our customers and in turn your customers.  When management and the development teams discuss these ideas, we must take the whole customer base into consideration and weigh all of the pros and cons (to include feature bloat or confusion).

 

There are a lot of wonderful improvements and features that have been included with SmarterMail 16, including a newer, modern UI.  The positive reviews significantly outshine the negative feedback, which was mostly related to speed which is now solved and also that it's somewhat different than what people are used to.  Moreover, SmarterMail 17 is adding many new features--almost all of which are user-requested.

 

I apologize for the previous post.  We don't provide single line responses without reasons for our decisions.

 

Hope this helps,

Robert