Deleting a folder doesn't refresh
Problem reported by kevind - July 8, 2015 at 2:55 PM
Known
Right-click on a folder, choose Delete Folder, and the message & preview panes don't update. You still see the messages in the folder that was deleted.
 
While we're on the topic, here's a suggestion. When creating a new folder, default the parent to Root when you're on the Inbox.  Too many users build an extensive folder structure under the Inbox and that's not really the desired location.
 
Thanks,
Kevin

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1
This seems like an easy to reproduce issue.  Can we mark it as Known or Being Fixed?
 
Thanks,
Kevin
0
Robert Emmett Replied
Employee Post
Kevin, as you said, it's easily reproducible.  Thank you for bringing this to our attention.  I have added the issue to our bugs list. Also, I have added your idea of defaulting to the root level if the Inbox folder is selected on new folder creation to our features request list for further consideration by the dev. team.  To facilitate tracking of the two items, would you mind creating a separate thread for the idea?  I will use this thread for tracking the folder deletion issue.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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