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We are trying to use the WebService to export the working time in our billing platform with the method getTicketTimeLogs(ticketId) but it ever return nothing.
We do the following steps :
- WebService Login (full rights user) / Success
- Call the method GetTicketsBySearch / Success
- Call the method GetTicketTimeLogs / Failed --> Returned an empty array
Can you please have a look and fix it ?
Thanks a lot
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