I am trying to figure out the least painful way of doing this This is my first migration or move of smarter mail. We just bought 14 (i feel like a nooblet ! hehehe)
So we are moving to a new data center. Boom, the move has to be done BY this Friday and Saturday.
The old location is in Texas, has smartermail Version 13.0.5430. (On Helm 3 control panel) We can get a backup of the email domain data
Our new data center is here in Hawaii, We just installed SmarterMail 14. on Plesk 12
In comparing a copy of the old data and a new test email account, the new smartermail 14 as a folder in the "users" that looks like "6ZY8gMeMs83838" or something. I cant see that in the old version 13 data.
1) What is that ?
I was hoping (expecting) to simply take the old version 13 backup data and plunk it down in the domains directory and away we would be perfect world. Now I just read this article :
https ://portal. smartertools.com/kb/a2856/major-upgrade-of-smartermail.aspx
2) Do i seriously need to uninstall 14 now that we just installed it ? or can i simply copy the email data over to the directory structure ? Or does installing it over the old data somehow do some type of import magic hocus pocus ?
3) Also, Since We are now using plesk, will plesk have those email accounts ? Does plesk simply read the contents of smarter mail and display it ? The old Helm actually stored the email accounts in its own database too, so that if you created an email in smartermail directly, helm would not know about it.
4) Is there a better less painful way of doing this ? Note : Servers in texas go Offline on Saturday never to return.
www.HawaiianHope.org - Providing technology services to non profit organizations, homeless shelters, clean and sober houses and prisoner reentry programs. To date we have given away over 1,000 free computers.