Auto-response Limit

Question asked by west.teoh - 6/15/2015 at 10:56 PM

Answered

Hi,

Is the auto-response limit per email per day is embedded now? As we find the feature is missing from auto-reponse

3 Replies

Reply to Thread

Bruce Barnes Replied

6/16/2015 at 5:46 AM

Just verified this, west.tech, and it appears to be missing in SmarterMail Enterprise Edition, Version 14.0.5637

Bruce Barnes

ChicagoNetTech Inc

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Employee Replied

6/16/2015 at 10:29 AM

Employee Post Marked As Answer

Hi guys,

The setting found at My Settings > Auto-Responder > Options tab > "Limit responses to once daily" is still available in SmarterMail. However, it will not show if the domain has been enabled to "Restrict auto-responders to once per day per sender." This is found on the Technical tab when you edit a domain as the System Administrator. Can you check the domain setting to see if it's enabled? If so, that explains why the setting is missing on the user level.

Thanks!

Bruce Barnes Replied

6/16/2015 at 1:06 PM

@Andrea Rogers:

Thanks for the clarifications on this. Some of this is a bit different now that the individual user's have the ability to set start and stop dates and times!