Best Practices for Multilingual Knowledge Bases?
Question asked by Peter M - 6/4/2015 at 4:34 AM
Unanswered
We are about to upgrade from SmarterTrack 9 to SmarterTrack 11. Our current knowledge base has a  hierarchical structure with a category for each language and then subcategories on different topics.
 
Since the folder tree is no longer available in SmarterTrack 11, we'd like to ask other SmarterTrack users to recommend any "best practices" they know of for multilingual categories. Are there any options for including translations of category headings? Or is there no other alternative than to use an English-language category heading?
 
Thanks for your attention.

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Brian Ellwood Replied
 
Hope this helps =)
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Peter M Replied
Hi Brian

Thanks for your help. Unfortunately this article does not say anything about multilingual category headings. Do you know a multilingual FAQ which was build with ST11?

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