CalDAV/CardDAV not working in SM 13 Enterprise - WebDAV folder missing

Problem reported by Marco Nylund - 11/12/2014 at 12:04 AM

Resolved

Hi.

For some reason we can not get CalDAV/CardDAV working with Smarter Mail 13 Enterprise.

We have all SRV records configured accordingly we have EWS and EAS licenses in use, but can not get the it working. We are missing a WebDAV folder in SmarterMail wwwroot -folder.

When trying to connect to CalDAV using iCal (Maverics or iPhone) we get an error that Calendar home is not set.

33 Replies

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User Replied

11/19/2014 at 7:59 PM

I am having the same issue on Yosemite with iCAL after upgrading to version 13.

User Replied

11/21/2014 at 3:57 PM

There error I am getting in iCAL is "The server specified and invalid calendar home".

I am also not able to set this up on my iPhone. I use the Advanced Settings and it just doesn't verify with SSL even thought we have SSL installed for the domain.

I then tried without SSL and it still wouldn't verify.

Maybe someone has had a similar problem?

Nicolas Le Merle Replied

12/14/2014 at 10:44 AM

I am having the same issue, what is the outcome here has anyone from SmarterTool responded to you ?

User Replied

12/14/2014 at 11:11 AM

They did and we tried to work though it with no success. I finally gave up.

Allan Jones Replied

12/31/2014 at 6:15 AM

I have a similar problem but think I am a little further on.

I am running SmarterMail on IIS8 and have installed WebDAV using the "Installing WebDAV on IIS 8.0 and IIS 8.5" section of http://www.iis.net/learn/install/installing-publishing-technologies/installing-and-configuring-webdav-on-iis.

My question is, do I enable WebDAV using "Enabling WebDAV Publishing by Using IIS Manager" (instructions on the same page) in the Default Web Site or in the SmarterMail Site? If on the SM site I presume I would use the same port as I do to get emails to the iPhone?

Any help appreciated.

Allan

Nicolas Le Merle Replied

1/16/2015 at 1:56 AM

Is someone from SmarterTools ever going to respond to this !!??

Employee Replied

1/21/2015 at 1:07 PM

Employee Post

This has been added to our bugs list. It should be fixed in the next minor release.

Employee Replied

1/29/2015 at 4:48 PM

Employee Post

Today, we have released SmarterMail 13.2. It fixes the CalDAV calendar-home-set issue.

csoft Replied

2/26/2015 at 11:31 AM

Is there any info on how to fix this manually for SmarterMail 12 - we are having a problem too.

Steve Reid Replied

2/26/2015 at 11:50 AM

I don't think it can be fixed manually... I would suggest upgrading.

csoft Replied

2/26/2015 at 12:46 PM

Actually got it working - seems our Application Pool was set to classic not integrated in IIS - which fixed the problem.

Nicolas Le Merle Replied

2/28/2015 at 11:09 AM

Hi, I have just updated my SM server and the WebDAV folder is still missing! :( When trying to configure CalDav on my iPad it just jeeps failing

Rishikesh Somshetti Replied

3/22/2015 at 11:03 PM

I have SM Server 10.x, 12.x, and the latest 13.3 but I tried to configure CalDav in thunderbird mail client but no option getting to sync calender, Task & Address book accepted EAS.

So please suggest any one if you have any idea for the sync calender, Task & Address book with thunderbird and mobile application with configuring IMAP account.

Regards

D Mishra

NetGains Technologies Pvt Ltd

Regards, NetGains Support Team NetGains Technologies Pvt. Ltd. Making iT Simple Help Desk: +91-22 - 6139 7100 Website : www.netgainstechnologies.com

Jonathan Hamel Replied

5/20/2015 at 8:05 AM

Hi,

CalDav seems to be fixed but CardDav (Contacts.app) doesn't work for me.

Adding the account doesn't return any errors but once configured, the contacts are loading indefinitely (no contacts shown).

My configuration :

SmarterMail Enterprise Edition

Version 13.4.5598

OS X Yosemite 10.10.3

Thank you.

Jonathan.

Nicolas Le Merle Replied

5/21/2015 at 3:05 AM

I personally gave up on this CalDav / CardDav nonsense it never works as expected and just purchased the active sync licence.

Merle Wait Replied

5/21/2015 at 1:31 PM

I'll carry my little crusade everywhere..... We can't give up on CardDav or hopefully the ability to directly update contacts via API or SOAP. We have can't migrate our largest customer to smartermail ... because on our current email system.. we can actually add the contacts (= in this case new sales) - directly into the contact listing.

If I had some way of interfacing that would be different... but I don't know how I could get a program on a server to fake being an Active Sync device. Any suggestions are welcomed

Paul Blank Replied

5/21/2015 at 1:55 PM

From the SM Landing Page:

Enjoy full collaboration features and synchronize your email, contacts, calendars, tasks and notes with desktop email clients like Microsoft Outlook 13, Windows 8 Mail, Apple Mail, eM Client and Mozilla Thunderbird. Users can also sync the latest Apple, Android and Windows phones and tablets via technologies such as Exchange Web Services, Exchange ActiveSync, CalDAV, CardDAV and more.

Comments, ST (please)?

Matt Petty Replied

5/26/2015 at 10:00 AM

Employee Post

I was able to synchronize contacts through CardDAV on Yosemite 10.10.3 with the latest SmarterMail.

Matt Petty Senior Software Developer SmarterTools Inc. www.smartertools.com

Jonathan Hamel Replied

5/26/2015 at 10:42 AM

Hi,

Could you post a screenshot of your configuration settings please?

Regards,

Jonathan

Matt Petty Replied

5/26/2015 at 10:58 AM

Employee Post

Which configuration settings do you want to see?

Matt Petty Senior Software Developer SmarterTools Inc. www.smartertools.com

Jonathan Hamel Replied

5/26/2015 at 11:06 AM

Pretty much all the steps when adding a CardDAV account. Are you doing it from Contacts.app or from the Settings / Account view?

Matt Petty Replied

5/26/2015 at 11:52 AM

Employee Post

I go to Settings > Internet Accounts
Add a CardDAV account.
Set it to manual if it gives you the option.
User: domain@st13.com (a fake domain I use for testing)
Pass: (the password)
Server Address: http://10.1.1.94/webdav/ (my test enviroment)
another example would be http://mail.smartertools.com/webdav/

Matt Petty Senior Software Developer SmarterTools Inc. www.smartertools.com

Lyle Hancock Replied

6/1/2015 at 9:10 PM

Hello Matt,

What is the "latest SmarterMail" version so that I may verify on my end. Thanks.

Matt Petty Replied

6/2/2015 at 8:28 AM

Employee Post

13.4.5603 Came out 5/7/2015

Matt Petty Senior Software Developer SmarterTools Inc. www.smartertools.com

Joe Burkhead Replied

7/16/2015 at 1:27 PM

Old thread, but I am fighting this battle too.

Where is this WebDAV folder located? I cannot find it anywhere. I'm on version 14.0.5661.

Some of our users find the webmail interface to be too lacking. For instance, we get emails often with a link to "add to calendar"...and of course that doesn't work with webmail. Trying to use Thunderbird's calendar, but that requires a functional WebDAV. But the WebDAV folder cannot be found.

Any help?

Joe

Michael McCrae Replied

7/16/2015 at 3:43 PM

Throw in another frustrated user. I'm using SME 12.0.5178. Hopefully someone will post a fix for this. I'm currently not able to upgrade. Surely there must be a fix to this.

Michael McCrae Replied

7/16/2015 at 3:46 PM

csoft, Can you post how to fix the application pool and if you had the missing folders that others are speaking of?

csoft Replied

7/16/2015 at 4:00 PM

Go into IIS > Application Pools > SmarterMail > Basic Settings > choose Integrated if in Classic

This fixed my issue which may be different than other ones.

Michael McCrae Replied

7/16/2015 at 4:15 PM

I don't see that option, but I think I've found the root of my issue. I'm still on Server 2003. I probably am Classic. Plus from what I've read, WebDAV can only be installed on IIS 7 or higher, so yah that's probably my problem.

Matt Petty Replied

7/17/2015 at 8:19 AM

Employee Post

Thunderbirds (Lightning's) support of WebDAV is the most limited implementation of WebDAV, I have ever experienced. They don't support multiple calendars and they don't support calendar auto-discovery either. You need to link Thunderbird to CalDav directly using the calendar URL: http://example.org/WebDAV/cal/default/
Only the default calendar will work.

Matt Petty Senior Software Developer SmarterTools Inc. www.smartertools.com

Matt Petty Replied

7/17/2015 at 8:20 AM

Employee Post

Any other WebDAV/CalDAV Client I've come across so far you can use the regular link http://example.org/WebDAV/ or even http://example.org/ sometimes and that will point them to the calendars.

Matt Petty Senior Software Developer SmarterTools Inc. www.smartertools.com

Joe Burkhead Replied

7/17/2015 at 9:40 AM

Matt...
My problem seems to be that even after installing WebDAV in IIS 7, and following the MS instructions on enabling it and publishing it, there is no WebDAV folder that appears in my SmarterMail website. Since you and others seem to indicate that you have had it working, how do I get the WebDAV folder to be created. MS does not give instructions on implementing with third party software. But I cannot find anything in the Community or in the Knowledge base on this either. Please help.

Joe

Matt Petty Replied

7/17/2015 at 9:49 AM

Employee Post

There is no WebDAV folder, it's handled through bindings internally.

Matt Petty Senior Software Developer SmarterTools Inc. www.smartertools.com

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