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Employee Replied

11/11/2014 at 3:11 PM

Employee Post Marked As Answer

Hi Richard,

SmarterTrack does have a spell check feature included. When you are replying to a ticket you should see the ABC spell check icon. If you do not see the icon click on More... and you should see all options available when replying to a ticket.

Let us know if you have any other questions.

Jill Stevens Replied

5/26/2016 at 6:08 PM

I'm running SM 15 and having an issue with spellcheck also. Yes it does alert by the red squiggle line beneath a misspelled word in the email body but nothing happens other the the text field turning pale green when I click the ABC icon. Shouldn't if offer suggestions of the correct spelling like other email programs?

Thanks for any insight you can offer.

Employee Replied

5/27/2016 at 2:05 PM

Employee Post

Hi Jill. If you click on the underlined words they will show you suggestions and allow you to ignore or add to dictionary.

Jill Stevens Replied

5/27/2016 at 4:57 PM

Thanks Andrea. wow, I really overlooked the obvious!

nathan heatherly Replied

1/19/2017 at 9:07 AM

It use to auto spell check as I would type a response. Does Smartertrack no longer do that?

Matt Petty Replied

1/19/2017 at 4:01 PM

Employee Post

What browser are you using? Chances are the browser was performing those checks for you.
I use Chrome.
Example:
https://www.carbonitex.net/share/chrome_2017-01-19_16-01-00.png

Matt Petty Senior Software Developer SmarterTools Inc. www.smartertools.com

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