Is there a spell check feature in SmarterTrack for email replies?
Question asked by Richard Line - November 11, 2014 at 2:35 PM
Answered
Is there a spell check feature in SmarterTrack for email replies?

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Emily Ward Replied
Employee Post Marked As Answer
Hi Richard,
 
SmarterTrack does have a spell check feature included.  When you are replying to a ticket you should see the ABC spell check icon.  If you do not see the icon click on More... and you should see all options available when replying to a ticket.
 
Let us know if you have any other questions.
Emily Ward
Customer Relations and Partner Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Jill Stevens Replied
I'm running SM 15 and having an issue with spellcheck also. Yes it does alert by the red squiggle line beneath a misspelled word in the email body but nothing happens other the the text field turning pale green when I click the ABC icon. Shouldn't if offer suggestions of the correct spelling like other email programs?
 
Thanks for any insight you can offer.
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Andrea Rogers Replied
Employee Post
Hi Jill. If you click on the underlined words they will show you suggestions and allow you to ignore or add to dictionary.

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

www.smartertools.com

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Jill Stevens Replied
Thanks Andrea. wow, I really overlooked the obvious!
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It use to auto spell check as I would type a response. Does Smartertrack no longer do that?
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Matt Petty Replied
Employee Post
What browser are you using? Chances are the browser was performing those checks for you.
I use Chrome.
Example:
https://www.carbonitex.net/share/chrome_2017-01-19_16-01-00.png
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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