Client with 50GB exchange mailbox

Question asked by Mike Saunders - 10/14/2014 at 10:42 PM

Answered

I have a new client who has a 50gb exchange mailbox with her current provider, however she wants to move away from them urgently....

I was just going to get her an office 365 account and then i thought would smartermail be able to handle it???.

she currently has her mailbox setup in outlook 2010 on her pc and also on her phone and ipad and she does not have any issues, everything just works... as it does with exchange.

so can smartermail handle a 50gb mailbox successfully to the same level as exchange? if so how???

any advice would be greatly appreciated

thanks

Mike

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Bruce Barnes Replied

10/15/2014 at 7:21 AM

Marked As Answer

We moved a major steel company onto SmarterMail and several members of their Board of Directors had 90+ gig mailboxes.

Yes, SmarterMail can handle the task, just make certain you have the bandwidth, processor speed, memory and drive space to handle the queries and data transfer.

Bruce Barnes ChicagoNetTech Inc brucecnt@comcast.net Phonr: (773) 491-9019 Phone: (224) 444-0169 E-Mail and DNS Security Specialist Network Security Specialist Customer Service Portal: https://portal.chicagonettech.com Website: https://www.ChicagoNetTech.com Security Blog: http://networkbastion.blogspot.com/ Web and E-Mail Hosting, E-Mail Security and Consulting

Mike Saunders Replied

10/15/2014 at 7:37 AM

thanks for the reply

but how would they connect to such a large mailbox via outlook??? IMAP???

i have tried this and it seems to struggle when you have a mailbox over a couple of GB

Bruce Barnes Replied

10/15/2014 at 8:29 AM

You raise an interesting question, but I need a clarification.

The title of your original post is "Client with 50GM Exchange Mailbox." Are you going to implement ActiveSync and Exchange web services and give her the SmarterMail Exchange experience?

If so, and you don't already have those two add-ons licensed, you will have to license them to work with your SmarterMail installation.

Getting back to the question of IMAP vs EXCHANGE, you might want to read this TechNet article from the Exchange Team Blog:

http://blogs.technet.com/b/exchange/archive/2005/03/14/395229.aspx

As you will see, it's not the size of the mailbox, but the number of items which seems to the root cause of synchronization issues. According to everything I have read, and seen, IMAP might actually be the better way to handle this account.

This will also be dependent on a number of other factors:

How will she access her e-mail?
Does she also want to synch her contacts, calendar, and notes?
What kind of mobile device operating system will she use?
- Android
- iOS
- Windows Phone
- Firefox OS
- Sailfish OS
- Tizen
- Ubuntu Touch OS
- Blackberry
What other clients will she be accessing her e-mail with?

Mike Saunders Replied

10/15/2014 at 9:05 AM

i dont have ActiveSync or Exchange web services setup... but i could get them...

she will want to sync calander and contacts, exactly as exchange does by default.. i need to give her same level of experience

all i want to know is smartermail able to give a good experience as she has at the moment... and if it is whats the best route to go

if its not then i will just set her up office 365

i dont want to mess up her email communication by offering her a sub-standard product

and this article is 9 years old!!!! -http://blogs.technet.com/b/exchange/archive/2005/03/14/395229.aspx

Joe Wolf Replied

10/15/2014 at 2:01 PM

Yes, you can have a SmarterMail user with as much storage as your server can handle. It's my experience that with such large amounts of data IMAP is much, much, faster than ActiveSync.

-Joe

Thanks, -Joe

Mike Saunders Replied

10/15/2014 at 3:07 PM

but is it as good as an exchange server mailbox????

thats my question.....

Joe Wolf Replied

10/15/2014 at 3:24 PM

If we're only talking about email then due to the way SmarterMail stores messages you would get better performance out of SmarterMail for a user with large amounts of mail storage data. There are many other variables of course. My comments are based on both an Exchange Server and SmarterMail server having equivalent server hardware and data pipes, etc.

Thanks, -Joe

Mike Saunders Replied

10/15/2014 at 3:31 PM

so say the servers had same spec

A user with an 50gb smartermail mailbox connecting via IMAP and using outlook 2010 would run better than a user with a 50gb mailbox on an exchange server and connecting via outlook 2010?

Joe Wolf Replied

10/15/2014 at 3:47 PM

Yes, that has been my experience.

-Joe

Thanks, -Joe

Rishikesh Somshetti Replied

11/30/2015 at 3:50 AM

@Bruce Barnes

Kindly provide the tools which you have used & how you have done all the data transfer.

Regards, NetGains Support Team NetGains Technologies Pvt. Ltd. Making iT Simple Help Desk: +91-22 - 6139 7100 Website : www.netgainstechnologies.com

Bruce Barnes Replied

11/30/2015 at 10:34 AM

Unless you have an EXTREMELY reliable connection, which is also very fast, IMAP will not work well - out of the box. There are IMAP tools which can do this, but there is no need to spend the money.

In the cast of the major steel company, we moved close to a terabyte of SmarterMail data - going back more than 15 years (some of it pre-dating SmarterMail/SmarterTools, but the members of the Board of Directors demand that all of their e-mail is saved, so we saved it.)

We used RDP to remote into the OLD SERVER, zipped the SMARTERMAIL directory, containing the DOMAIN and USERS.

Then we setup an FTP client on the new server, and opened a connection between the two servers with SFPT, and moved the data to the new server. It took several hours - nothing is fast when you are dealing with that amount of data.

No special tools were used -

Further help is USD $125.00, billed via PayPal - 4 hours, in advance, and each additional 1/4 hour billed appropriately.

Alternatively, you can open a ticket with SmarterTools, and ask them to do this or you can contact another tech for assistance.

Rishikesh Somshetti Replied

12/2/2015 at 2:55 AM

Hi,

I have a same question. that my one of the customer have more than 800 GB data of Exchange and we want to migrate on smartermail.

So kindly clear what tool we can use to concer data from Exchange to Smartermail.

Regards, NetGains Support Team NetGains Technologies Pvt. Ltd. Making iT Simple Help Desk: +91-22 - 6139 7100 Website : www.netgainstechnologies.com

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