Menu Bar Dropdowns

Question asked by jim spencer - 10/6/2014 at 11:03 AM

Unanswered

We have a couple of users (out of 600) that have reported an issue with the drop downs in the menu bar. When they click on any of them; Actions, Delete, View, so on...nothing happens. This just started happening. We have updated everything- Flash, Java and stuff. Tried Chrome, IE 10 and 9. Only when we go to IE8 does it seem to work again. Any thoughts? jim

6 Replies

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Ken Galipeau Replied

12/29/2014 at 9:49 PM

I am having the same problem. Have you resolved this?

James Espey Replied

1/7/2015 at 9:39 AM

Same here, but seems to be intermittent even using same browser.

Steve Reid Replied

1/7/2015 at 9:59 AM

With three people having this issue we should see three votes... Just saying the more votes a thread has the more attention it gets.

James Espey Replied

1/17/2015 at 4:54 PM

Mine works with Firefox 34.0.5 and IE 11 11.0.9600.17501 but NOT Chrome Version 39.0.2171.99 m - anyone else ?

Bruce Barnes Replied

1/17/2015 at 9:18 PM

What version of SmarterMail are you running? Have you upgraded to 13.1?

Bruce Barnes ChicagoNetTech Inc brucecnt@comcast.net Phonr: (773) 491-9019 Phone: (224) 444-0169 E-Mail and DNS Security Specialist Network Security Specialist Customer Service Portal: https://portal.chicagonettech.com Website: https://www.ChicagoNetTech.com Security Blog: http://networkbastion.blogspot.com/ Web and E-Mail Hosting, E-Mail Security and Consulting

Ken Galipeau Replied

1/18/2015 at 1:00 PM

It is now working for me with all three! IE 11.0.9600.17498, FF 35, Chrome 39.0.2171.99 m which is the same Chrome version you are running. Hmmm very strange, must be something of the server side of things.

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