Menu Bar Dropdowns
Question asked by jim spencer - 10/6/2014 at 11:03 AM
Unanswered
We have a couple of users (out of 600) that have reported an issue with the drop downs in the menu bar. When they click on any of them; Actions, Delete, View, so on...nothing happens. This just started happening. We have updated everything- Flash, Java and stuff. Tried Chrome, IE 10 and 9. Only when we go to IE8 does it seem to work again.  Any thoughts?   jim

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Ken Galipeau Replied
I am having the same problem. Have you resolved this?
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James Espey Replied
Same here, but seems to be intermittent even using same browser.
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Steve Reid Replied
With three people having this issue we should see three votes... Just saying the more votes a thread has the more attention it gets.
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James Espey Replied
Mine works with Firefox 34.0.5 and IE 11 11.0.9600.17501 but NOT Chrome Version 39.0.2171.99 m - anyone else ?
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Bruce Barnes Replied
What version of SmarterMail are you running?  Have you upgraded to 13.1?
Bruce Barnes
ChicagoNetTech Inc
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Ken Galipeau Replied
It is now working for me with all three! IE 11.0.9600.17498, FF 35, Chrome 39.0.2171.99 m which is the same Chrome version you are running. Hmmm very strange, must be something of the server side of things.

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