Is it OK to delete spam folders

Question asked by alan fendrich - 10/1/2014 at 12:27 AM

Unanswered

Smartermail 11.7 on Win2008 server

I've got a lot of spam folders growing in C:\SmarterMail\Spool\spam. They've grown to 500 meg at this point and don't see the point to save them.

Can I simply delete the daily spam folders?

8 Replies

Reply to Thread

Steve Reid Replied

10/1/2014 at 5:28 AM

I don't think Smartermail creates that folder

Bruce Barnes Replied

10/1/2014 at 6:50 AM

If you are the MX server administrator, you may want to advise your customers/hosted accounts to periodically check their spam folders via the web interface to make certain no legitimate e-mail is in them

If they are running IMAP or ActiveSync, they should be able to sync those folders on their devices.

Bruce Barnes ChicagoNetTech Inc brucecnt@comcast.net Phonr: (773) 491-9019 Phone: (224) 444-0169 E-Mail and DNS Security Specialist Network Security Specialist Customer Service Portal: https://portal.chicagonettech.com Website: https://www.ChicagoNetTech.com Security Blog: http://networkbastion.blogspot.com/ Web and E-Mail Hosting, E-Mail Security and Consulting

Steve Reid Replied

10/1/2014 at 8:43 AM

This should not be marked as answer because it is not even specific to the question he is asking.

Bruce Barnes Replied

10/1/2014 at 11:00 AM

If that's directed at me, please know that I did not mark it as an answer, only posted as a comment.

The response was directed at the fact that these are legitimate folders. The SPAM folder is created by SmarterMail, the first time someone marks something as spam from within the web interface.

If a user is running IMAP or ActiveSync, then the folders can be synced with the device, checked, emptied, and even deleted, via the respective interfaces - depending on the software configuration and device.

The response is very much specific to the question because if the original poster is going to delete the spam boxes, then he has an obligation to notify the e-mail address holders that they exist and may contain legitimate e-mail.

Steve Reid Replied

10/1/2014 at 11:03 AM

He is referring to a spam folder in the spool which has nothing to do with what you are talking about. Notice he typed "C:\SmarterMail\Spool\spam"... Perhaps reread his post, it should make it clearer.

Steve Reid Replied

10/1/2014 at 11:05 AM

To whomever marked as answer, please take the time to ensure the answer is relivant before jumping the gun.

Bruce Barnes Replied

10/1/2014 at 11:08 AM

Not archiving spam, I completely missed that point.

Before someone criticizes me for not archiving spam messages, we don't use weighting or other schemes to check spam, we use RBLS and, with the exception of the failed RAZOR2 experiment, have had zero issues with false positives.

Steve Reid Replied

10/1/2014 at 11:11 AM

I really have no idea what you are talking about... How is what you are saying related to this thread?

Back to Community Threads

Please leave this box unchecked

8 Replies

Reply to Thread

Tags

Related Knowledge Base Articles