Is it OK to delete spam folders
Question asked by alan fendrich - 10/1/2014 at 12:27 AM
Unanswered
Hi
 
Smartermail 11.7 on Win2008 server
 
I've got a lot of spam folders growing in C:\SmarterMail\Spool\spam. They've grown to 500 meg at this point and don't see the point to save them.
 
Can I simply delete the daily spam folders?    

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Steve Reid Replied
I don't think Smartermail creates that folder
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Bruce Barnes Replied
If you are the MX server administrator, you may want to advise your customers/hosted accounts to periodically check their spam folders via the web interface to make certain no legitimate e-mail is in them
 
If they are running IMAP or ActiveSync, they should be able to sync those folders on their devices.
Bruce Barnes
ChicagoNetTech Inc
brucecnt@comcast.net

Phonr: (773) 491-9019
Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
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Steve Reid Replied
This should not be marked as answer because it is not even specific to the question he is asking.
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Bruce Barnes Replied
If that's directed at me, please know that I did not mark it as an answer, only posted as a comment.

The response was directed at the fact that these are legitimate folders. The SPAM folder is created by SmarterMail, the first time someone marks something as spam from within the web interface.

If a user is running IMAP or ActiveSync, then the folders can be synced with the device, checked, emptied, and even deleted, via the respective interfaces - depending on the software configuration and device.

The response is very much specific to the question because if the original poster is going to delete the spam boxes, then he has an obligation to notify the e-mail address holders that they exist and may contain legitimate e-mail.
Bruce Barnes
ChicagoNetTech Inc
brucecnt@comcast.net

Phonr: (773) 491-9019
Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting
0
Steve Reid Replied
He is referring to a spam folder in the spool which has nothing to do with what you are talking about. Notice he typed "C:\SmarterMail\Spool\spam"... Perhaps reread his post, it should make it clearer.
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Steve Reid Replied
To whomever marked as answer, please take the time to ensure the answer is relivant before jumping the gun.
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Bruce Barnes Replied
Not archiving spam, I completely missed that point.

Before someone criticizes me for not archiving spam messages, we don't use weighting or other schemes to check spam, we use RBLS and, with the exception of the failed RAZOR2 experiment, have had zero issues with false positives.
Bruce Barnes
ChicagoNetTech Inc
brucecnt@comcast.net

Phonr: (773) 491-9019
Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting
0
Steve Reid Replied
I really have no idea what you are talking about... How is what you are saying related to this thread?

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