Automated reports are sent without From field

Idea shared by Marco Nylund - 9/23/2014 at 2:22 AM

Under Consideration

When we are sending automated reports ie. Domain Diskspace report to our customer, who has an Exchange server in use, the server will automatically deny this email, because the sender from field is empty. It would be nice to able to define the "from field" for these automated reports.

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Employee Replied

9/24/2014 at 9:02 AM

Employee Post

Marco, thank you for your comments. Exchange 2013 does deny email without sender in the header. I have added this to our feature request list for implementation in a future major release.

Bruce Barnes Replied

9/24/2014 at 6:52 PM

Your customer's Exchange 2013 can be configured to accept e-mail from NULL senders.

The fix is described in Microsoft TechNet at: http://technet.microsoft.com/en-us/library/aa997469(EXCHG.80).aspx

Here's the short method:

Open an Exchange Shell
Set-SenderFilterConfig -BlankSenderBlockingEnabled $false

Tried to embed an image showing commands from TechNet, but the image is not populating.

Here's a link to the image:

https://www.chicagonettech.com/images/exchange/exchange2013nullsender.jpg

More information on configuring Exchange 2013 filtering is available via this Microsoft TechNet article:

http://technet.microsoft.com/en-us/library/bb124087(v=exchg.150).aspx

Bruce Barnes ChicagoNetTech Inc brucecnt@comcast.net Phonr: (773) 491-9019 Phone: (224) 444-0169 E-Mail and DNS Security Specialist Network Security Specialist Customer Service Portal: https://portal.chicagonettech.com Website: https://www.ChicagoNetTech.com Security Blog: http://networkbastion.blogspot.com/ Web and E-Mail Hosting, E-Mail Security and Consulting

Marco Nylund Replied

9/24/2014 at 10:45 PM

That is the way, that we have also fixed this problem

Employee Replied

10/8/2014 at 10:21 AM

Employee Post

A new KB article has been created which addresses this issue - for now, simply mentioning the Exchange workaround that can be done. This item is under consideration for a future version to allow the From field in these emails to be defined. Thank you, Bruce, for your suggestion on the workaround.

SmarterMail's Automated Emails Not Received in Exchange

Manuel Replied

11/5/2014 at 2:34 AM

Hello, this not work for me.
I have Exchange 2013, I try

Set-SenderFilterConfig -BlankSenderBlockingEnabled $false

but email report from SmarterMail is rejected.
When I execute the command above, I receive this warning:

the command completed successfully but no settings of 'SenderFilterConfig' have been modified.

Whit command Get-SenderFilderConfig, the value of BlankSenderBlockingEnabled is False.

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Bruce Barnes Replied

11/5/2014 at 7:37 AM

Exchange Server 2013 requires another modifier in the line: "-RecipientValidationEnabled"

Here's the example given at: http://technet.microsoft.com/en-us/library/aa998613(v=exchg.150).aspx

Set-RecipientFilterConfig -RecipientValidationEnabled $true

Manuel Replied

11/5/2014 at 9:27 AM

Hello Bruce,

the value of RecipientValidationEnabled is false on my server, and with this value, Exchange reject blank sender.

I try to set true, but problem persists :|

Bruce Barnes Replied

11/5/2014 at 9:53 AM

Did you restart the Exchange server or reboot the server?

Florian Loeffler Replied

3/11/2017 at 1:07 PM

2017 now and it is still noct possible to set the sender of a report...

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