Back to Community Threads
1
How do I reset my email account password
Problem reported by Chesnay Esau - 9/19/2014 at 1:05 AM
Not A Problem
I have been battling with resetting  email password. Im sure it is the right details but get an incorrect username or password error. I have been searching help topics with no resolution. On login box itself there is no option to reset password or forgot password check box. Please help as i have no means of checking my business email at the moment.
 
Regards

6 Replies

Reply to Thread
1
Bruce Barnes Replied
9/19/2014 at 1:43 AM
If there is no password reset link or button, then your e-mail provider has disabled your ability to reset your password and you will have to contact your mail server admin to get this resolved.
Bruce Barnes ChicagoNetTech Inc brucecnt@comcast.net Phonr: (773) 491-9019 Phone: (224) 444-0169 E-Mail and DNS Security Specialist Network Security Specialist Customer Service Portal: https://portal.chicagonettech.com Website: https://www.ChicagoNetTech.com Security Blog: http://networkbastion.blogspot.com/ Web and E-Mail Hosting, E-Mail Security and Consulting
0
a k Replied
10/3/2014 at 5:31 PM
How do I contact my mail server admin?
0
Bruce Barnes Replied
10/3/2014 at 6:03 PM
Contact the person who handles your e-mail or the company you pay for the service.
Bruce Barnes ChicagoNetTech Inc brucecnt@comcast.net Phonr: (773) 491-9019 Phone: (224) 444-0169 E-Mail and DNS Security Specialist Network Security Specialist Customer Service Portal: https://portal.chicagonettech.com Website: https://www.ChicagoNetTech.com Security Blog: http://networkbastion.blogspot.com/ Web and E-Mail Hosting, E-Mail Security and Consulting
0
ccrproject Replied
2/8/2015 at 8:08 PM
Dear Users, just go to the LOGIN page of this website, once the pop up appears, it will ask you to log in. Just click the 'forget password' link. Voila! Reset your account password via e-mail..
0
ccrproject Replied
2/8/2015 at 8:09 PM
Dear Users, just go to the LOGIN page of this website, once the pop up appears, it will ask you to log in. Just click the 'forget password' link. Voila! Reset your account password via e-mail..
0
Steve Reid Replied
2/9/2015 at 6:34 AM
There is no need to double post, especially within the same thread.
Back to Community Threads

Reply to Thread

Related Knowledge Base Articles

Reset Administrator Username and PasswordSmarterMail > Installation and Configuration
Set up Autodiscover for SmarterMailSmarterMail > Installation and Configuration
Set Up a Recovery Email AddressSmarterMail > Domain/User Configuration and Management
Windows Mail and SmarterMailSmarterMail > Desktop and Mobile Synchronization
Configure IMAP on iPhone or iPadSmarterMail > Desktop and Mobile Synchronization