Auto insert CC and BCC
Question asked by Christina Smith - September 5, 2014 at 8:07 AM
Answered
Is there a way to have the mail server automatically put in an email for the CC and BCC field?  Rather than just manually typing the email addresses every time?

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Andrea Rogers Replied
Employee Post Marked As Answer
Hi Christina,
 
I don't believe there's a way to auto-populate the CC and BCC fields. However, if you have certain email addresses that should be receiving all of your messages out, you may be interested in our KB article, Copy Mail Sent To or From a Mailbox.
 
Let me know if that helps!

Andrea Rogers
Customer Operations Manager
SmarterTools Inc.
877-357-6278

www.smartertools.com

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Mat Nobs Replied
We are testing SM as a local only mail server (with POP message retrieval) and collaboration software, using a virtual domain name, which is a standard setup for other products. Not being able to modify the FROM field as possible in most eMail software, an alias allows nevertheless to send mails. However, the auto BCC procedure suggested above doesn't work because it uses the virtual domain name as SENDER, which is again rejected.
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Mat Nobs Replied
Correction: it does work when logged in as the system administrator as instructed in the above link. I was first logged in as domain administrator. However, there is a delay of 15 to 20 minutes before the blind copy is sent, which is disturbing the work flow in our case.
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RE: "However, the auto BCC procedure suggested above doesn't work because it uses the virtual domain name as SENDER, which is again rejected."
  • Do you have the virtual domain name properly configured in DNS?
     
  • Do you have a valid rDNS created for the virtual domain name?
Bruce Barnes
ChicagoNetTech Inc
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E-Mail and DNS Security Specialist
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