Why is suspected spam still getting forwarded after it is filtered?
Question asked by Scott Miller - 9/1/2014 at 8:27 PM
Unanswered
I have forwarding enabled, and I checked the box to "Enable deletion of messages on forward".
My spam filter is set to move all suspected spam to the Junk E-Mail folder.
 
Why is all of my spam still getting forwarded and deleted? (Nothing remains in my Junk folder).
If I turn off the deletion of messages, the spam will stay in my Junk folder, and it also still gets forwarded.
 
I do not want the suspected spam to be forwarded.  I want the suspected spam to be moved to the Junk E-Mail folder and stay there, and I want everything else to be forwarded and then deleted.  This seems very intuitive, and I don't understand why it's not already working that way.  Why is the forwarding option not taking the spam filters' actions into account?  Did I miss something?
Thank you.

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Paul Jamieson Replied
I don't think you did missed anything.  This is the normal behaviour - forward the email, then delete it.  Spam filtering may be applied, but it doesn't stop the email being forwarded irrespective of the spam score.
 
You can stop some spam emails being forwarded using the setting in Security | Anti-spam Administration.  You have a choice of "Enable for Outgoing SMTP Blocking" for some spam filters which will stop spam messages being forwarded.  I'm not sure how fine-grained the setting is, and what level of spam (High? Med? Low?) must be reached before the email is not forwarded, but it has made a massive difference to our uses who forward their email to external accounts.

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