Subscription Emails
Problem reported by Steve Reid - August 28, 2014 at 9:48 AM
Resolved
It would be nice if the email received from subscriptions where HTML formatted. Currently they show up in Outlook as times and they are kinda of jumbled. The footer should be push down and the font smaller.
 
The first line reads: The community post...
 
Maybe it should read: The SmarterTools Community post...

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1
Tim Uzzanti Replied
Employee Post
Subscribed Emails are going to be plain text telling you what Threads have changed and allow you to click to each Thread.
 
When you go read the Thread it will have highlighted areas that are new since you last read it.
 
Also, changes are going to be batched hourly to eliminate the "get an email for every update".
 
This will be coming in a few days along with some other cool features.
 
I'm going to change this to "Not a Problem" because we have a plan of attach for this... and that is to dramatically simplify the emails and make the Threads page clearly display all the changes.
 
Tim
Tim Uzzanti
CEO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
As a clearer example, here is what the subscription email looks like in Smartermail web interface:
 
 - wheemer - Photobucket
 
And here is what it looks like in Outlook 2013
 
 - wheemer - Photobucket
 
 
0
 - wheemer - Photobucket
 
Looking better in outlook, however still not perfect.
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 - wheemer - Photobucket
 
 
So things do look better, however we are back to the time new roman font. As you can see from the last screenshot the other font looks a lot better... I think it may be Arial?
2
Also is it possible to have the email subject include the threads subject?
1
I may in fact be pushing it, but I was wondering if the "View Thread" button could take you to the actual new content it is announcing?
 
Right now I am jut brought to the top of the Thread. It would be so nice if it moved to the comment/post.
2
One other thing I was meaning to post... Can we have the Subscribe button change to Subscribed along with the check mark?
0
Quotes in the subject of the emails need some attention as currently they look strange.
 
New Comment on "'Aw, Snap!' Error in Chrome with SmarterMail Enterprise 7.6" Thread
 

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