Group Chat
Idea shared by Nicolas Le Merle - April 8, 2015 at 12:51 PM
Under Consideration
Hi Guys,
 
I see there is no way to start a group chat with multiple users on my domain at the same time, have you ever considered this feature ?
 
Cheers,
Nic

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0
If you have SmarterMail 11, 12, or 13.X, you should be able to create an alias called, in our case, "Everyone", and enable XMPP Chat in the alias.
 
EDIT: 1559 CDT: Since Chat is available only in SmarterMail's Enterprise edition, the "everyone" chat alias shown below can only be created in Enterprise editions of SmarterMail.
 
Everyone ALIAS set for XMPP Chat
Everyone ALIAS set for XMPP Chat
 
You can also use that alias as an e-mail address, with everything sent to the "Everyone@yourdomainname.tld" going to all of your users.
 
If you mark it "internal only," then it can be accessed only via the webmail interface.
Bruce Barnes
ChicagoNetTech Inc
brucecnt@comcast.net

Phonr: (773) 491-9019
Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting
0
This is also available in SmarterMail 13.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
I should have noted that as I'm on 13.3.5561.17888. Thanks for bringing that up. Will edit post to acknowledge.
Bruce Barnes
ChicagoNetTech Inc
brucecnt@comcast.net

Phonr: (773) 491-9019
Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting
1
Nice find Bruce! This however wont work if User1,User2, and User3 want to chat without User4 and User5 being involved. If there was an option to add individual users to a group chat that would be cool :)
 
While we at it, why not add a video call feature as well !! :)
0
Without group chat support the XMPP feature of SmarterMail is really half-baked and therefore not worth consideration as an alternative to a real chat system which is unfortunate as it would be nice to have fewer accounts/usernames to manage.
2
Nicolas, we have added the group chat functionality and video call to our features request list for further discussion by the dev. team.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Robert,

Even with the latest version (16.x) - I still don't see how to achieve what Nicolas above talked about ... this is the one feature keeping us from moving a number of users over from Skype for Business ... to be clear ...

user 1 & user 2 are chatting ... and they want to rope in user 3 and/or user 4 into the conversation ...

If there is a way to achieve this - please point me to the HOW-TO

Thank you.
0
I still dont think this is possible in SM 16. We've had quite a lot of requests for this, but I cannot figure it out. Aliases work, but what if you wanted to chat between 2/3+ people who are not in a predefined alias?

Christopher

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