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Importing emails with horizontal rule <hr> tag
Problem reported by ASB Admins - 3/31/2015 at 8:35 AM
Submitted
When importing an email through smartertrack's POP ticket import, any emails containing a <hr> tag cause all data after the <hr> tag to be lost when the ticket is imported.

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Employee Replied
Employee Post
Hello Curts,
 
Thanks for the information. I have tested this with the current build of SmarterTrack 10.6x. The entries in the email that contained the <HR> tag did import and display properly when viewing the HTML side but not in the body of the ticket.
 
I will submit this for review to my Development Team for further review and consideration.
 
Thanks.
 
0
ASB Admins Replied
Thanks for looking into this.

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