SmarterTrack - too many pop-up windows
Idea shared by Nathalie V - 3/24/2015 at 9:01 AM
There are too many windows that open for each support ticket in Smartertrack. Can this be streamlined?
When I "take" a ticket, a window opens, then I click "reply" and yet another Window opens.  None of these windows close automatically when I reply and so misc browser windows get left open on my system and at the end of the day I might have 10-20 windows open that I have to go through and close.

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Andrea Rogers Replied
Employee Post
Hi Nathalie,
As this is a feature suggestion, I'll go ahead and change this thread from a Submitted Problem to a Proposed Idea. Other users can vote up the thread to show their agreement and help bring it to the attention of our developers. 
Thank you,

Andrea Rogers
Customer Operations Manager
SmarterTools Inc.

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