SMTP Transaction Time
Question asked by Ronald Raley - February 1, 2015 at 11:31 PM
Unanswered
Fellow SmarterMail Admins:
 
Please go to this tool and check your SMTP Transaction Time:
http://mxtoolbox.com/diagnostic.aspx
 
Interestingly, I noticed our mail server has an initial slow response time (just over 10 seconds).  When I run the tool again just a few minutes later, the response time is very fast (less than 1 second).  Subsequent tests are very fast as well.
 
My question(s):
Is this typical behavior and should be expected?
Is SmarterMail "tarpitting" to defer spammers?
Is there a way to fix the initial slow response?
 
Thanks for your help,
Ron

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Employee Post
Good day Ronald,
 
Thanks for the inquiry. You are correct. The SMTP transaction times will vary depending on the Spam checks and the DNS server response performing look ups. Please review the Knowledge Base for more details on how to troubleshoot the latency observed.
 
 
Please let us know if you have any other questions.
 
Thank You.
 

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