SmarterStats Professional 9.0 reports won't load

Question asked by Dave Miller - 7/1/2014 at 2:24 PM

Unanswered

I have just upgraded to SmarterStats Professional 9.0 on a windows 2003 server.

It looks like everything is working except when I try to view a report.

It just freezes with the Generating report...

It looks like the activation worked but when I try the Self Diagnostic I get the following errors Failed https to activation page & Failed Activation ECHO A0

I am not sure if that has anything to do with it or not.

Any help would be appreciated!

Thanks,

Dave

2 Replies

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raja Replied

9/12/2014 at 9:22 AM

Hi,

Did you find any solution to this?
I'm having the same issue on SS Enterprise and no errors in Self Diagnostic.

Kind regards,
raja

Employee Replied

11/6/2014 at 1:31 PM

Employee Post

Hello Dave,

Thanks for the information. Can you confirm what the Application pool Managed Pipeline Mode is set to ? If you have 'Classic' then please change to 'Integrated' and try the reports again.

Thank you.

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