Is there a "master email template" I can edit?
Question asked by Matthew Hall - December 18, 2014 at 2:54 AM
Answered
I would like the emails to include a footer when emails are sent (not received), and I would like the users to be able to set their own signature. So the email could be 
 
Some text
 
Yours,
Some Signature
 
Some Corporate Footer.
 
How do I do this so the footer is only applied to the email? Can I do this so the footer is not applied if it already exists?
Matthew Hall
System Administrator
Farrell Heyworth

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Joe Wolf Replied
Marked As Answer
The Domain Administrator can select Domain Settings, Message Footer  and define a message footer.
Thanks,
-Joe
0
Derek Curtis Replied
Employee Post
To follow up on what Joe said, here's a KB article on how to set a domain-level signature: http://portal.smartertools.com/kb/a2677/create-a-signature.aspx Using a domain-level signature is the best and easiest way to ensure that all users of a domain's email have a consistent, recognizable and secure signature in all emails they send out. Letting users set their own signatures can lead to a wide disparity in how emails go out, so a domain signature is the easiest and best way to ensure all emails have a similar look and feel to them. Therefore, I'd suggest using the above KB and set domain signatures for your users. I hope that helps.
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278
1
Shane Hollis Replied
Sorry to jump in on this: We are on 15.1 ( conservative in our upgrades) and have a similar issue.
 
We added the domain level signature, mapped it to users but no signatures showed.
Restarted the service and we got signatures on webmail but not via outlook
 
However i added a footer at domain level and get the footer in both outlook and via the web.No reboot required.  The problem with footers is there are no domain variables available.
 
My suggestion:
1 - Update the help to remind users that a restart of service is required to see the changed signature settings.
 
Any joy on the signature issues via non web mail (e.g. smtp / active synch?)

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