Is there a "master email template" I can edit?

Question asked by Matthew Hall - 12/18/2014 at 2:54 AM

Answered

I would like the emails to include a footer when emails are sent (not received), and I would like the users to be able to set their own signature. So the email could be

Some text

Yours,

Some Signature

Some Corporate Footer.

How do I do this so the footer is only applied to the email? Can I do this so the footer is not applied if it already exists?

Matthew Hall
System Administrator
Farrell Heyworth

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Joe Wolf Replied

12/18/2014 at 7:16 PM

Marked As Answer

The Domain Administrator can select Domain Settings, Message Footer and define a message footer.

Thanks, -Joe

Derek Curtis Replied

12/19/2014 at 8:04 AM

Employee Post

To follow up on what Joe said, here's a KB article on how to set a domain-level signature: http://portal.smartertools.com/kb/a2677/create-a-signature.aspx Using a domain-level signature is the best and easiest way to ensure that all users of a domain's email have a consistent, recognizable and secure signature in all emails they send out. Letting users set their own signatures can lead to a wide disparity in how emails go out, so a domain signature is the easiest and best way to ensure all emails have a similar look and feel to them. Therefore, I'd suggest using the above KB and set domain signatures for your users. I hope that helps.

Derek Curtis COO SmarterTools Inc. www.smartertools.com

Shane Hollis Replied

1/25/2018 at 5:49 PM

Sorry to jump in on this: We are on 15.1 ( conservative in our upgrades) and have a similar issue.

We added the domain level signature, mapped it to users but no signatures showed.

Restarted the service and we got signatures on webmail but not via outlook

However i added a footer at domain level and get the footer in both outlook and via the web.No reboot required. The problem with footers is there are no domain variables available.

My suggestion:

1 - Update the help to remind users that a restart of service is required to see the changed signature settings.

Any joy on the signature issues via non web mail (e.g. smtp / active synch?)

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