Is there a "master email template" I can edit?
Question asked by Matthew Hall - 12/18/2014 at 2:54 AM
Answered
I would like the emails to include a footer when emails are sent (not received), and I would like the users to be able to set their own signature. So the email could be 
 
Some text
 
Yours,
Some Signature
 
Some Corporate Footer.
 
How do I do this so the footer is only applied to the email? Can I do this so the footer is not applied if it already exists?
Matthew Hall
System Administrator
Farrell Heyworth
Joe Wolf Replied
Marked As Answer
The Domain Administrator can select Domain Settings, Message Footer  and define a message footer.
Thanks, -Joe
Derek Curtis Replied
Employee Post
To follow up on what Joe said, here's a KB article on how to set a domain-level signature: http://portal.smartertools.com/kb/a2677/create-a-signature.aspx Using a domain-level signature is the best and easiest way to ensure that all users of a domain's email have a consistent, recognizable and secure signature in all emails they send out. Letting users set their own signatures can lead to a wide disparity in how emails go out, so a domain signature is the easiest and best way to ensure all emails have a similar look and feel to them. Therefore, I'd suggest using the above KB and set domain signatures for your users. I hope that helps.
Derek Curtis COO SmarterTools Inc. www.smartertools.com
Shane Hollis Replied
Sorry to jump in on this: We are on 15.1 ( conservative in our upgrades) and have a similar issue.
 
We added the domain level signature, mapped it to users but no signatures showed.
Restarted the service and we got signatures on webmail but not via outlook
 
However i added a footer at domain level and get the footer in both outlook and via the web.No reboot required.  The problem with footers is there are no domain variables available.
 
My suggestion:
1 - Update the help to remind users that a restart of service is required to see the changed signature settings.
 
Any joy on the signature issues via non web mail (e.g. smtp / active synch?)

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