1
Statistics reports page freeze
Problem reported by Damir Matešić - May 11 at 1:54 AM
Resolved
In the administrator interface under statistics reports (Incoming spam and other) always freeze. The progress loading image is displayed in an infinite loop.
 
Using Google Chrome.

4 Replies

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0
Andrea Rogers Replied
May 15 at 1:36 PM
Employee Post
Hi guys,
 
Can you clarify what happens when you navigate to the Incoming Spam report? Does the entire interface lock up until you refresh the site? Is the page killed by the browser? I'm unable to replicate any odd behavior, using 16.0.6341.
Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Rod Lasky Replied
May 15 at 2:54 PM
Employee Post
Hi all.  We've found this issue, and the fix will be included in our initial release of SmarterMail 16.
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Damir Matešić Replied
May 16 at 11:41 PM
The initial release of Smarter Mail 16.x is out and the same page still is not working! Please fix it.
0
Robert Emmett Replied
May 22 at 10:40 AM
Employee Post
Damir, we pushed a new release of 16 on Friday. Have you updated to this latest release?  If so, are you still experiencing the issue?
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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